I.T Solutions

About Us & FAQ's

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What is I.T Solutions all about?

I.T Solutions is an online computer support company catering to technology-driven needs of millions of computer users all over the world. Our customer satisfaction rate is 95% that's why customers always come back to I.T Solutions.

Why should I choose I.T Solutions?

We can assimilate the answer in just one sentence: “To experience the best computer service & IT Support.”
To see it for yourself, speak to an I.T Solutions technical support specialist now.
Call 02921-253536

What kind of computer support services can I expect from I.T Solutions?

I.T Solutions serves as one-stop shop for all your tech support needs including computer/laptop repairs, hardware/peripherals support, home networking, gaming and entertainment devices.
Our array of service also include comprehensive support coverage for over 72 desktop and laptop software applications, servers, hardware devices, printers, peripherals, routers and modems. For further info on our services, visit www.it-solutions-site.co.uk/support.html

What computer brands can I.T Solutions help me with?

Yes, we provide support for all Microsoft Windows platform and applications no matter which computer brand you are using and where you purchased your computer from.

What certifications make your technicians the specialists?

All our computer support specialists are Microsoft Certified Experts, Microsoft Product Specialists, Microsoft Certified Desktop Support Technician A+/MCP/MCSE Certified Professionals, and Network Administrators

What general procedure an I.T Solutions technician takes to resolve the error?

The moment you subscribe with us, you are transferred to our tech support technician who provides you with an understandable and the most accurate explanation about your computer problems on the phone or via remote support. After the computer diagnosis is completed, the technician rectifies the error using a linear and logical troubleshooting methods and procedures.

 
Is remote computer support better than more traditional support options?

With remote support services, you don't need to struggle through the troubleshooting procedures. The technician completes the work all by himself and just asks you to re-start your machine at the end.
Also, the process is much convenient as it eliminates a need for you to haul your computer to any local computer repair shop. Since remote support helps us to offer you instant solutions, you won't have to be stuck without a computer over the weekend or during a holiday. So, it saves you time and money.

How can I subscribe to I.T Solutions Support?

You can subscribe to us from anywhere anytime via the company’s website www.it-solutions-site.co.uk/support.html
In order to subscribe to us over phone, call 02921-253536 or visit our ‘Contact’ section and fill your details for us to reach you.